Enjoy our peace of mind 30-day money back guarantee on all products. If you are not satisfied with any of our products, your item is eligible for return within 30 days of purchase, subject to the terms & conditions below.

1. Goods must be returned in new & unused conditions with all original packaging. Do not write or put stickers on original packaging.
2. Any shipping charges incurred by Purilite to ship the product to your destination and returns from your location to our warehouse, in case of refused shipments, are non-refundable.
3. Depending on the product purchased, the client will be responsible for shipping product back to our warehouses.
4. Restocking fees map apply once inspected at our warehouse. All credits are subject to final inspection of good upon arrival at our destination.
5. Defective products are eligible for return.

If you purchased a product and did not receive the parcel, please contact us at sales@purilite.ca and we would be happy to assist you right away! PuriLite uses secure and well-established carriers (such as Canada Post, FedEx, Purolator, UPS etc.) to ensure your purchase is delivered successfully to your doorstep. All items are delivered with a tracking ID and are traceable. If your parcel was indeed not received, we will issue back a 100% refund.

Shop with confidence knowing that your purchase is protected, and your peace of mind is our commitment. Thank you for choosing PuriLite!